Spare Garage Kenya is committed to providing fast, reliable, and secure delivery services for all orders placed through our platform.

Order Processing

Orders are processed within 1–2 business days after payment confirmation. Processing times may vary during peak periods, public holidays, or due to product availability.

Delivery Areas

We offer delivery services across major cities and towns in Kenya. Delivery availability may vary depending on the destination and logistics coverage.

Delivery Time

Estimated delivery times are as follows:

• Nairobi: 1–2 business days

• Major Cities: 2–4 business days

• Other Locations: 3–7 business days

Delivery times are estimates and may be affected by weather conditions, transportation delays, or other unforeseen circumstances.

Shipping Charges

Shipping charges are calculated based on the delivery location, order value, and product type. Eligible orders may qualify for free shipping based on promotional offers or minimum order requirements.

Order Tracking

Customers will receive order updates and tracking information where applicable. You may also contact our support team for delivery status updates.

Damaged or Missing Items

If your order arrives damaged or incomplete, please contact our customer support team within 48 hours of receiving the shipment. We will investigate and provide a suitable resolution.

Incorrect Delivery Information

Customers are responsible for providing accurate delivery details. Spare Garage Kenya is not responsible for delays caused by incorrect or incomplete shipping information.

Contact Us

For shipping-related inquiries, please contact:

Email: support@sparegarage.co.ke
Phone: +254 707 147 147
Address: Prima Court, Nairobi, Kenya